FjordFlow replaces your entire MSP stack — ticketing, docs, CRM, chat, billing, reporting — with one platform that actually talks to itself.
Free early access. No credit card. Shape the roadmap.
Every tool has its own login, its own search, its own way of losing context. Your team wastes hours switching between them.
Client docs in IT Glue. Ticket history in Autotask. Files on SharePoint. Discussion in Slack. Your techs alt-tab 200+ times a day looking for context that should be in one place.
Autotask, IT Glue, SharePoint, Slack, QuickBooks, your RMM. Every tool charges per-user. As you grow, costs multiply — but the experience never improves.
Your tech needs that firewall runbook. Is it in the wiki? SharePoint? Pinned in Slack? Attached to a closed ticket from 2023? Six tools, six searches, zero results.
Enable what you need. Everything shares one search, one notification stream, one permission model. No more silos.
Tickets, SLA engine, dispatch boards, automated routing, email-to-ticket. The Autotask replacement you've been waiting for.
Block-based editor for runbooks and SOPs. Templates for consistency. Version history. Full-text search across everything. Your IT Glue + SharePoint killer.
Client orgs, contacts, contracts, sites. Give clients their own branded portal at support.theircompany.com.
Team channels and client chat — threaded, searchable, and linked directly to the ticket or project it's about.
Time entries auto-linked to tickets. Contract billing rules. Invoice generation. Syncs with your accounting software natively.
Device inventory, warranties, network maps. Every asset linked to its client, its tickets, and its documentation.
Your techs live in this tool 8 hours a day. Every action is optimistic — the UI responds before the server confirms. Real-time updates in under 500ms. Zero loading spinners.
*Optimistic UI — perceived latency
Native integrations with the ERP and accounting systems MSPs depend on — from Nordic platforms to global standards.
Sync invoices, contracts, and customer data with Microsoft Navision / Business Central
Real-time billing sync, time entries, and project cost tracking
Invoice generation, customer sync, and financial reporting from Visma e-conomic
Automatic invoice push, payment tracking, and expense sync
Bi-directional sync for invoices, contacts, and time tracking
Datto, NinjaOne, ConnectWise Automate — asset sync and alert-to-ticket pipelines
Azure AD SSO, calendar sync, email-to-ticket, Teams notifications
Open API and webhooks. Request integrations or build your own.
FjordFlow isn't just for techs. It's the platform every person in your MSP works from — and your clients too.
Tickets, docs, client history, asset details, time logging — all contextually linked. No more alt-tabbing between six apps to resolve one issue.
Real-time dashboards, SLA compliance, utilization reports, revenue metrics. See the health of your entire MSP at a glance.
Branded portal at their own domain. Submit tickets, read shared docs, track status — without ever calling your helpdesk.
We're building FjordFlow with MSPs, not for them. Early members get first access, direct roadmap input, and founding-member pricing.