Your MSP runs on 6+ disconnected tools. FjordFlow replaces them all with one fast, beautiful platform — from service desk to documentation to billing. Every module. One login. Zero friction.
Right now your team switches between Autotask for tickets, IT Glue for docs, SharePoint for files, Slack for chat, QuickBooks for billing, and a spreadsheet for everything else. Every tool has its own login, its own search, its own way of doing things. Context lives in six places. Nothing talks to anything.
FjordFlow fixes this. Not by duct-taping integrations together, but by building every module on a single shared foundation. One search finds everything. One notification stream. One permission model. One design language that your team actually enjoys using for 8 hours a day.
Every module is optional. Enable what you need. Each one plugs into the same platform — shared search, shared notifications, shared permissions. No more silos.
A block-based editor for runbooks, SOPs, and wikis. Templates keep your docs consistent. Version history tracks every change. Your SharePoint replacement.
Tickets, SLA engine, dispatch boards, automated routing, and email-to-ticket. Built for the way MSPs actually triage and resolve issues.
Client organizations, contacts, contracts, sites. Give your clients their own portal to submit tickets and view shared documentation.
Kanban boards, timeline views, task dependencies. Link projects to clients and tickets so nothing falls through the cracks.
Shared drives with versioning, granular permissions, and inline preview. Organized by client, project, or team.
Team channels, client chat, threaded conversations linked directly to tickets and projects. No more "check Slack for context."
Device inventory, warranty tracking, network maps. Link assets to clients, tickets, and docs. RMM integration hooks built in.
Time entries linked to tickets, contract-based billing rules, invoice generation. Syncs with QuickBooks and Xero.
Custom dashboards pulling data from every module. SLA compliance, utilization, revenue — the metrics that actually matter.
Native iOS and Android app. Push notifications for critical tickets, quick actions on the go, offline doc access.
Optimistic UI means every action responds immediately. Real-time updates arrive in under 500ms. No spinners, no waiting, no page reloads.
From the receptionist to the tier-3 engineer to the CFO. FjordFlow is designed so every person in your company works from one place.
Custom domains, your logo, your colors. Give clients a branded portal at support.yourcompany.com. It's your platform.
We're building FjordFlow in the open. Early waitlist members get first access, input on the roadmap, and founding-member pricing. No spam, no fluff — just updates when something ships.